Inbox

The inbox surface is where Dispatch helps you spend less time in email. The agent reads your unread messages, identifies what needs your attention, summarizes the rest, and drafts replies in your voice for anything you decide is worth a response.

Dispatch works with the inbox you already have. Connect Gmail or Outlook Mail and the agent operates on your real mailbox. Drafts land in your normal drafts folder; replies send from your own address.

What it does

• Reads new mail. The agent can pull recent unread messages or search across your full mailbox.
• Triages by importance. Asked to "summarize what needs my attention today," the agent ranks messages by signals like sender, thread length, mentions of you by name, and your reply history.
• Summarizes threads. Long threads collapse into a paragraph; you read the summary, not the whole thread.
• Drafts replies. The agent writes drafts that match the tone of your sent folder. Drafts land in your drafts folder so you can edit before sending.
• Sends on confirmation. Sending a message is an external-write tool and passes through the permission gate. The agent does not send mail on your behalf without your explicit go-ahead.
• Manages labels, categories, and archive. Apply Gmail labels, move messages to Outlook folders or categories, or archive.

How to use it

Open chat and tell Dispatch what you want. The agent will pick the right inbox tools and report back as it works.

• "Summarize what needs my attention today."
• "Draft a reply to the latest thread from Jane."
• "Archive anything I haven't replied to in the last 60 days from newsletters."

To shape how Dispatch handles your inbox, see the cookbook recipes below.

What Dispatch can do here

• Auto-draft replies: have a reply drafted on every incoming email that needs one.
• Contact priority: tier your contacts so triage reflects who matters most.
• Learn my style: teach Dispatch to draft replies in your voice.

Limits and behavior

• Provider scopes. The agent only sees what you authorize. Read and send scopes are separate per provider; see Gmail and Outlook Mail for the exact OAuth scopes requested.
• Send is gated. No message is sent without passing the permission gate. With the permission policy you can write standing rules like "always ask before sending to anyone outside @acme.com."
• No automatic deletion. Dispatch never permanently deletes mail. Archive and label changes are reversible from your provider.

Related

• Gmail connection details
• Outlook Mail connection details
• Permission gate
• Cookbook: Contact priority

For agents

• The inbox surface works against Gmail and Outlook Mail via their respective connectors.
• The agent can read, search, label, archive, draft, and send mail.
• Sending is annotated external-write and gated by the permission validator.
• Drafts land in the provider's drafts folder; the user can edit before sending.
• The agent ranks unread mail by signals (sender, thread length, mention-of-user, prior reply history) when asked for triage.
• No mail is permanently deleted by Dispatch.